Get in Touch
We'd love to hear from you! Whether you have questions about our products, want to discuss custom orders, or simply want to learn more about our artisan communities, we're here to help.
Visit Our Showroom
Address
Ethnic Treasures Showroom
479, Double Storey New Rajendra Nagar
New Delhi 110060, India
Phone
+91 9810427042
Mon-Sat: 09:30 AM - 05:30 PM
ethnictreasures02@gmail.com
Send us a Message
Find Us in Jaipur
Frequently Asked Questions
Quick answers to common questions about our products and services
How do I know the authenticity of your products?
All our products come with GI (Geographical Indication) certification tags and authenticity cards. We work directly with artisan communities and provide detailed information about the craft origin, techniques used, and artisan details for every piece.
Do you offer international shipping?
Yes, we ship worldwide! International shipping is available to over 50 countries. Shipping costs and delivery times vary by location. You can check exact shipping rates at checkout.
Can I customize or order bespoke pieces?
Absolutely! We specialize in custom orders. Whether you want specific colors, designs, or measurements, our artisans can create bespoke pieces tailored to your preferences. Please contact us with your requirements.
What is your return policy?
We offer a 7-day return policy for most items. Custom orders and final sale items are non-returnable. Products must be in their original condition with tags attached. Please refer to our detailed return policy for more information.
How should I care for my handcrafted items?
Most silk and delicate items should be dry cleaned only. Cotton and some blended fabrics can be gently hand-washed in cold water. Always store items in a cool, dry place away from direct sunlight. Specific care instructions are provided with each purchase.