Shipping Policy
Shipping Policy – Ethnic Treasures
At Ethnic Treasures, we take great care in delivering your handcrafted products safely and on time. Each item is thoughtfully made and carefully packed to ensure it reaches you in perfect condition.
Order Processing Time
All orders are processed after successful payment confirmation. Since our products are handmade, processing times may vary depending on the product and order volume.
Orders are usually processed within 1–3 business days, excluding Sundays and public holidays.
Shipping & Delivery Timeline
Once your order is dispatched, delivery timelines typically range between 3–7 business days, depending on your location and courier service availability.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or remote locations.
Shipping Charges
Shipping charges, if applicable, will be calculated at checkout and clearly displayed before you complete your purchase.
Shipping Locations
We currently ship orders to India only.
Order Tracking
Once your order is shipped, tracking details will be shared via email or WhatsApp, allowing you to monitor the delivery status.
Delays & Exceptions
While we strive to deliver on time, delays may occur due to unforeseen circumstances. Ethnic Treasures is not responsible for delays caused by courier partners or external factors.
Incorrect Address
Please ensure that the shipping address and contact details are accurate. Ethnic Treasures is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours/days of delivery with clear video and photos so we can assist you promptly.
This policy was last updated on 12/25/2025. We may update this policy from time to time.